Physiolete

FAQ About Services

Can I choose where I want to go to physical therapy?

The Choose PT campaign provided by the American Physical Therapy Association reports that you have the right to choose your own physical therapist and physical therapy clinic. This means that even though you may receive a referral to a specific physical therapy facility, where you go for physical therapy is ultimately your choice. Choose a physical therapy clinic who is dedicated to you and your goals, choose Physiolete.

What is Direct Access?

Direct Access in Alabama allows patients to see a physical therapist without a doctor’s referral for 30 days or 11 visits. Some exclusions to Direct Access do apply. If you have questions or concerns please call us.

Do you take my insurance?

We are currently in-network with most BCBS and Medicare plans. We are certified Tricare Providers. In some circumstances we can accept some out-of-network insurances. If you have questions or concerns please call us.

What if I don’t have insurance or my insurance is out-of-network?

We have self-pay options for those that do not have insurance/physical therapy benefits or have insurance that does not have out-of-network benefits with us. Some insurers allow patients who are out-of-network at our facility to provide a superbill for reimbursement.

 

What Our Customers Are Saying

Brice

Couldn’t give a higher recommendation for Lauren and Physiolete. Not typically a review person but being someone who loves being active, it is very rare to find professionals who understand that ending the athletic portion of your life isn’t an option. Their team’s only goal is to get you back to doing the things you care about as quickly as possible. High quality, professional, personalized care in a top notch facility. Only regret is not going in sooner.

Julie

I highly recommend Physiolete Therapy and Performance whether you’re recovering from an injury, surgery, looking to gain strength/endurance, or just need a little help with mobility so you DON’T injure yourself. The staff is amazing and extremely knowledgeable, professional, and caring. Everyone is different, and the staff at Physiolete will listen to you, your concerns and goals, and tailor a plan specifically for you. They care about your progress and want you to feel comfortable with your treatment plan. Your input is important to them! As a repeat client, with different needs each time, I don’t trust anyone else with my therapy/recovery needs!

John

The therapists here are very knowledgeable and very caring. They do a phenomenal job of listening to your medical history and analyzing your circumstances and then making a plan to help you reach your goals. You'll be in great hands coming here if you're an athlete or non athlete. I'd give them a 10 star rating.

Deborah

I am so impressed with the expertise and professionalism of the therapists! The welcoming environment, the positive reinforcement, the individualized care and the encouragement all contribute to continued progress toward my recovery -- which has already been significant. They are genuinely concerned about me as an individual, and they make me feel heard and respected at all times. The intake process was smooth and easy, and the staff is pleasant and helpful. It's the perfect place for me.

Jeffery

After a bicycle accident in which I landed on my right hip, cracking my pelvis, I was sent to Physiolete to begin therapy. I was very fortunate to have Nadia work with me. She ask plenty of questions about the injury so she could prepare the best plan for recovery. Since this was the first visit, fresh off the accident, she was cautious about too much mobility and responded to my reaction as how to proceed with each movement. I felt very comfortable and protected with her and I am more than confident in her abilities to guide me through future sessions and eventually back to full recovery. Thank you for your professionalism! Jeff

Stephanie

I refuse to go anywhere else for physical therapy--the team at Physiolete is the absolute best! I'll never forget Lauren getting to the root of a weird injury that no other physical therapist could crack (and which everyone else had given up on). She has helped me overcome multiple chronic injuries to get me back on the track/court quickly, which I greatly appreciate. The entire team is warm and highly knowledgeable. I can't recommend them enough!

Katie

Fantastic experience with these folks. I came in presenting with a shoulder issue, but they figured out that it was a neck/spine issue, or neck/spine/shoulder combined issue really, and put together a treatment plan that has really worked. I've done 4 sessions now, and I have much less pain and swelling and way more range of motion than I did before. I have enjoyed working with Sydney, Lauren, and Zahra, and while I'm glad I am healing, I will definitely miss them!

Kristy

Physiolete Customer

I highly recommend Physiolete Therapy and Performance. I have been going for a couple of weeks now and can already feel improvement in my shoulder. They are very professional, knowledgeable and patient as they demonstrate each exercise for me. The entire staff is friendly and it is such a supportive environment. I am sure I have a lot of physical therapy in my future as I try to stay very active after 50. I will definitely use them again after my shoulder and wrist get better.

Craig

Everyone at Physiolete is very friendly, extremely thorough, and genuinely concerned about their patients. The atmosphere is always positive and the building is always very clean. I can definitely feel a difference since I have been going there for PT. I’m glad I decided to to go to Physiolete and I really enjoy it!

Dan

Lauren and Nadia and the entire team are great! They've teamed up and gotten me through various issues and challenges and put me back together better than I've been in years. (I didn't know I was so far off until they got going and I saw how much better I've gotten.) My PT is still a work in progress, but the results are there already.

If you need PT for whatever reason, these folks need to be your first, and only, stop. You won't be sorry. Success is gauged by results; my results speak for themselves. (As a bonus for their abilities, they're good enough that many schools entrust their DPT candidates/students to come to them for their clinical rotations.)

Tuesdai

Lauren and Nada (and their team) are very friendly, detailed and thorough. My husband had a knee surgery and I did postpartum therapy after having a baby- both of us have went to them for PT- and they have helped us so much. We also love how they educate you each step of the way till you reach your goal. They are top notch! I cant recommend them enough!

Rae

Nadia and her team are very detailed, patient and make each and every patient feel valued. Making sure I reach my goal is their top priority. I am pleased with my homework exercises, they help keep me on track.

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